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Domestic Shipping Policy

Thank you for visiting and shopping at our kvsemart.com. Following are the terms and conditions that constitute our Shipping Policy.

*All orders are processed within 1-5 business days. Orders are not shipped or delivered on weekends or holidays.

*If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

*Please review and ensure that you have entered correct address. We`re not responsive for non-delivery due to error in contact address that you provide. If your order is returned due to this, we will refund the actual amount and ask to resubmit the order based on our refund policy click here


Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout.


Shipping Distance

Estimated delivery time

Shipment cost/mode

With in 40 kms from our shop

1 - 2 days

Free home delivery through own transport

40 – 100 kms

2 - 4days

Rs. 60/ kg delivery to the doorstep

Above 100 kms

3 - 5 days

Rs. 80 / kg delivery to the doorstep

* 24 hours delivery is only available for orders with delivery addresses within Mayiladuthurai region.

* Delivery delays can occasionally occur.


Shipment to P.O. boxes

Shipment only to addresses within Tamilnadu.


Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation email and SMS once your order has been shipped.

You will receive the tracking number only if the goods are sent through courier/ parcel.


Damages

KVS eMart is not liable for any products damaged or lost during shipping through courier/parcel. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.


National Shipping Policy

 We currently do not ship outside Tamilnadu.


Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.


Note: If you need assistance with your order, please don’t hesitate to contact our email address

kvs.emart@gmail.com or whatsapp number +91 8148042651